FAQs

At ELITEQUO, we’re on a mission to make kitchen life fun, functional, and full of color—especially for young adults living in apartments, dorms, or small spaces. We believe cooking should be joyful, not stressful, so we design vibrant, high-quality kitchen tools that blend style and performance.

From bold-colored knife sets to space-saving essentials, our products are made for the next generation of home chefs who want their kitchen to reflect their personality—without sacrificing functionality.

Because cooking should be as expressive as you are! We know that young adults in apartments or dorms often have limited space, so we create compact, stylish tools that: ✔ Brighten up small kitchens – No more dull, boring utensils! ✔ Make cooking more fun – Because meal prep shouldn’t feel like a chore. ✔ Fit perfectly in tight spaces – Smart designs for compact living. Our colroful options (from Apricot to Baby Blue) let you mix, match, and personalize your kitchen vibe.

Absolutely! While we love bold colors and modern aesthetics, we never compromise on quality. Our products feature:
✔ High-carbon stainless steel blades – Sharp and long-lasting.
✔ Durable POM & ABS handles – Lightweight yet sturdy.
✔ Dishwasher-safe options – For easy cleanup.

We design for real-life use—whether you're a meal-prep pro or just learning to cook.

Yes! Our colorful, compact sets make perfect gifts for:
🎁 Housewarming parties
🎁 College move-ins
🎁 Wedding registries
🎁 Birthdays & holidays

Many of our sets come in eco-friendly gift-ready packaging, and you can even mix & match colors for a personalized touch.

Join the Quo Gang!Subscribe to our newsletter or follow us on Instagram @shop_elitequo for:
🔔New product drops🎨Exclusive color launches💡Kitchen tips for small spaces

To keep your knives performing like new:
✔ Hand wash suggested– Though our products are dish washing safe, avoid dishwashers can prevent dulling and handle damage.
✔ Dry immediately – Prevent water spots and rust.
✔ Use a honing rod regularly – Realigns the blade edge between sharpening.
✔ Store properly – Use a knife block, magnetic strip, or blade guards to protect edges.

Pro Tip: For deep cleaning, use mild soap + warm water—no harsh abrasives!

While some blades are technically dishwasher-safe, we strongly recommend hand washing to:
✔ Preserve the color coating (for colored blades)
✔ Prevent handle wear (especially POM/ABS materials)
✔ Maintain sharpness longer

Exception: Check individual product descriptions for specific care instructions.

We recommend:
🔪 Honing Rod (Included in Sets): Use weekly to maintain edge alignment.
✂️ Professional Sharpening (1-2x per year): For full blade restoration.

Never use: Glass/metal sharpeners—they can damage the blade!

We recommend wooden, bamboo, or plastic boards because:
✔ Softer surfaces protect blade sharpness
✔ Hard materials (glass/stone) dull knives faster

Bonus: Pair with our color-matching cutting boards for a stylish prep station!

✔Wipe with a damp cloth(never submerge in water).
✔Use a soft brushto remove crumbs from slots.
✔Condition monthlywith food-safe mineral oil to prevent drying.

Yes! We offer 7-day returns from the delivery date if:
✔ The item is unused, undamaged, and in its original packaging.
✔ You contact us first at support@shopelitequo.com for approval.

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged (see below).

We’ll replace it—justemail us within 48 hoursof delivery with:
📸Clear photosof the damaged product + packaging
📦Your order numberWe’ll send aprepaid return labeland process a replacement ASAP!

❌ Used or washed items (for hygiene reasons)
❌ Products without original packaging
❌ Final sale items (marked at checkout)

Once we receive your return:
💳Refunds:Processed in3-5 business days(timing depends on your bank).
🔄Exchanges:Shipped within1-2 business daysafter approval.

Email us first! Return shipping costs apply, and duties/taxes are non-refundable.